B2B・B2C・Mobile

Growth, Leadership

Scalable coupon for logistic loyalty program

Facilitated cross-functional teams to implement a scalable coupon strategy within the loyalty program, increasing the retention rate by 4%.

B2C・P2P・Mobile

Scaling, Leadership

Gamified marketplace to boost engagement

Gamified marketplace trading experiences on iOS and Android, achieving a 33% increase in daily users.

B2B・Web・Enterprise

Stakeholder Management

Hong Kong government funding platform

Helped the HK government build a web platform that benefited 340,000 Enterprise customers and reduced support calls by 20%.

Web・Mobile

Interaction & Prototyping

A series of interaction designs I made to spark joy across diverse industries.