Aivi Suen
Holistic Product Designer, leading design to intuitive & delightful experiences through experimentation and iterative learning.
Designing for business growth & customer delight
Mobile App | B2B・B2C
Loyalty program to drive growth in logistics
Scaling growth for a logistics company, increasing retention by 4% and reducing costs by 63%.
Mobile App | B2B2C
Gamified marketplace to boost engagement
Boosting engagement with gamification on the mobile app (iOS & Android), increasing DAU by 33%.
Web & Mobile | B2B
Government initiatives for SMEs
Helping the HK government support more than 340,000 SMEs and reduce support calls by 20%.
Mobile・Web
Interaction design
Prototypes & animations to ✨spark joy✨.
End-to-end designer & multi-cultural researcher
Worked closely with researchers and data analysts to understand critical user needs, identify product opportunity and influence the product strategy.
Workshop facilitator & Mentor
I find joys when the products I build can make their lives better or when I can help people grow.
Recognized as a Top 1% Super Mentor in Design, with 100+ sessions worldwide.
👀✨ A look inside my compliments folder—
